Privacy Policy

Last updated: March 2026

Data We Collect

When you use CrossBrew, we collect the following information:

• Slack user ID — your unique identifier within Slack
• Display name — your Slack display name at the time of joining
• Email address — provided by you during the join flow, used to facilitate introductions with matches in other workspaces
• Workspace information — the Slack workspace name and team ID where the app is installed
• Match history — a record of past coffee chat pairings to avoid repeat matches

Purpose

The information collected is used solely for facilitating cross-workspace coffee chat matching. Specifically:

• To pair you with colleagues from other Slack workspaces for coffee chats
• To send you direct messages with your match's contact information
• To avoid repeating past matches

Storage and Security

Your data is stored in a PostgreSQL database hosted on AWS. Bot tokens used to communicate with the Slack API are encrypted at rest using AES-256-GCM encryption. We apply industry-standard security practices to protect your information.

Third-Party Sharing

We share your information only with the following third parties:

• Slack API — to send messages and retrieve workspace and user information
• Stripe — for billing and subscription management

We do not sell or share your personal information with any other third parties.

Data Retention

Your data is retained while your account is active. Upon request, or 30 days after your workspace uninstalls the app, your data will be deleted from our systems.

Your Rights

You have the following rights regarding your personal data:

• Delete your data — use the /crossbrew delete-my-data slash command at any time to remove your account and all associated data
• Request a data export — contact us at support@crossbrew.app to request a copy of your data

U.S. Privacy Compliance

CrossBrew is operated by a Delaware LLC. We are committed to compliance with applicable U.S. privacy laws. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To exercise any of these rights, contact us at the email above.

Contact

For privacy-related inquiries, please contact us at: support@crossbrew.app